Premium Safety Package Setup and Activation

• Setup Your Furbo
• Activation your Subscription

Setup Your Furbo

To setup your Furbo, you need a smartphone, your new Furbo Dog Camera, and a WiFi connection.

Setting up is easy. Here's how:

1. Download the Furbo app on your smartphone; you can get it from The App Store using your iOS device or Google Play using your Android device.
   
             
             
   
2. Make sure to turn on your mobile phone's Bluetooth.
   
   
3. Plug your Furbo in and wait until you see a Blinking Yellow Light.
   
   If the light did not start blinking yellow, please hard reset your Furbo. Press and hold the button for 30 seconds.
   
   
4. Open your Furbo app and create a Furbo account by tapping "New Furbo User". If you already have an account, tap “Already have an account? Sign In” and enter your Furbo email and password.
   
   
5. Choose the type of device that you wish to setup.
   
   
   
   
6. Your Furbo app should start searching for the Furbo Dog Camera device in setup mode (Blinking Yellow light).
   
   
7. Select the WiFi network you want to connect your Furbo to. Make sure your WiFi connection is 2.4GHz. If it is dual-band, make sure only to connect it to the compatible connection.
   
   
8. Enter your WiFi password then, wait a few minutes while your Furbo is being set up.
   
   
9. Once your Furbo is done setting up, you will be asked to name your Furbo. You can choose a name from the list or tap "Add Custom Name" to create your own name.
   
   
10. Tap Next, then, type your custom name.
    
    
11. Tap Save

After naming your device, you will be asked to do simple onboarding steps to make sure your Furbaby will be comfortable interacting with Furbo. Read and slide through each step and follow the instructions. Here's a sample of the Onboarding experience:

Activation your Subscription

12. Once you have completed the onboarding steps, activate your subscription by tapping on the "Activate now" button

13. Choose your desired plan type and hit "Next".

14. Choose and enter your billing information, then, click on "Complete checkout"

15. Once you have completed the Furbo Dog Nanny activation, your Furbo Dog Camera is ready to use!

If you encounter any issues during setup, please feel free to chat with us by tapping the chat button below.