Frequently Asked Questions
    Furbo Dog Camera and Furbo 360° Dog Camera Comparison
      Product Type Furbo Dog Camera Furbo 360° Dog Camera Light Indicator Blue/Yellow/Green/Purple Solid or blinking Yellow/Blue and solid White Auto-calibration X Plug in and wait for 40s-ish Two-way audio Walkie talkie type Full-duplex talking Panning X Turn 270° with 360° view Impro... Read more
    Where to Place Furbo
    IntroductionSetting up your Furbo in the right spot is key to getting the best experience for both you and your fur baby. Proper placement ensures clear camera views, better Ai detection, smoother treat tossing, and helps keep your Furbo safe from accidental knocks or damage. Below are our recomm... Read more
    How to Complete Treat Onboarding After Setup
    After completing the initial setup, the onboarding screen will appear. Tap the treat button on the screen to launch the treat-dispensing function. Repeat steps 2-3 times by tapping the treat button to dispense treats. By doing so, you will complete the tutorial and the screen will be dismissed.... Read more
    Does Furbo Need Batteries?
    No batteries are required for Furbo! Furbo uses a USB cable and a standard power adapter to plug into the wall. This way you can always stay connected with your furry loved ones.P.S. Furbo’s power adapter plug supports both 110v and 220v, meaning it is compatible with the power outlets in every c... Read more
    What Should I Do If I Change My Phone?
    If you change your mobile phone, you can continue using your existing Furbo account even if you switch to a new mobile phone (smartphone). To do so, follow these steps: On your new phone, open the Furbo app. Tap Already have an account? Sign In. See the screenshot below for your reference: Enter... Read more