Support
Frequently Asked Questions
- Can my family members and I connect to Furbo at the same time?
- My dog barks all the time, does that mean I will keep receiving barking alerts from Furbo?
- Does Furbo need batteries?
- Can I use my own treats with Furbo?
- Can I return or exchange my Furbo after purchase?
- Does Furbo come with a warranty?
Popular Topics
- Download Furbo App
- Best treats to use
- Does Furbo have any referral program?
- Change your Furbo account
- Current Furbo and New Furbo 360° Dog Camera Comparison
- Unable to connect Furbo after setup
Furbo Account and Login
- Furbo Security
- What is 2-step verification?
- New Sign-In Alert
- Login to Furbo app
- Create and Share your Furbo account
- Reset your password
Furbo Setup and Update
- Set up your Furbo
- Setup Multiple Furbos Under one Account
- Error Message: 'Wrong Router Password'
- Error Message: 'Something's wrong with your internet'
- Error Message: 'Something's wrong with Furbo'
- Error Message: 'Can't connect to your Furbo'
Treat Tossing
- Furbo 360° Rotating Controls
- Furbo 360° Treat Toss: Info and Troubleshooting
- Set your personalized Snack Call
- Load and toss treats
- A different amount of treats tossed
- Clean your Furbo treat container
Video and Audio
- Set Night Vision
- Take pictures or video clips while live streaming
- Set Furbo Volume
- Talk to your dog on Furbo
- Internet data Furbo consumes
- Issues with Audio
Furbo Dog Nanny (FDN)
- What is Furbo Dog Nanny
- Activate Furbo Dog Nanny
- Furbo Dog Nanny Free Trial
- Why is there a subscription fee for FDN
- FDN subscription cost
- Features you can use without FDN subscription
