Please select the product type that you wish to go through.

Note: You can check the Model number and Serial Number under your Furbo to know your Furbo's product type.

Product type	Model number	Serial Number
Furbo Dog Camera	Furbo 2 and Furbo 2.5	Starts with FBCH
Furbo 360° Dog Camera	Furbo 3	Starts with FBTW
Furbo Mini	Furbo Mini	Starts with FMTW

Furbo Dog Camera (SN:FBCH)

To setup your Furbo, you need a smartphone, your new Furbo Dog Camera, and a WiFi connection.

Setting up is easy. Here's how:

Download the Furbo app on your smartphone; you can get it from The App Store using your iOS device or Google Play using your Android device.
Make sure to turn on your mobile phone's Bluetooth.
Plug your Furbo in and wait until you see a green light. If the light did not turn green, please perform a Hard Reset.
Open your Furbo app and create a Furbo account by tapping ""New Furbo User"". If you already have an account, tap “Already have an account? Sign In” and enter your Furbo email and password.
Choose the type of device that you wish to setup.
Your Furbo app should start searching for the Furbo Dog Camera device in setup mode (Green light).If you're having issues getting past this step and getting an error, go to Error Message: 'Can't connect to your Furbo' for more help.
Select the WiFi network you want to connect your Furbo to. Make sure your WiFi connection is 2.4GHz. If it is dual-band, make sure to only connect it to the compatible connection.
Enter your WiFi password then, wait a few minutes while your Furbo is being set up.
Once your Furbo is done setting up, you will be asked to name your Furbo.
You can choose a name from the list or tap "Add Custom Name" to create your own name.
Tap Next, then, type your custom name.
Tap Save

After naming your device, you will be asked to do simple onboarding steps to make sure your Furbaby will be comfortable interacting with Furbo. Read and slide through each step and follow the instructions. Here's a sample of the Onboarding experience:

Furbo 360° Dog Camera (SN:FBTW)

To setup your Furbo, you need a smartphone, your new Furbo Dog Camera, and a WiFi connection.

Setting up is easy. Here's how:

Download the Furbo app on your smartphone; you can get it from The App Store using your iOS device or Google Play using your Android device.
Make sure to turn on your mobile phone's Bluetooth.
Plug your Furbo in and wait until you see a Blinking Yellow Light.

If the light did not start blinking yellow, please hard reset your Furbo. Press and hold the button for 30 seconds.
Open your Furbo app and create a Furbo account by tapping "New Furbo User". If you already have an account, tap “Already have an account? Sign In” and enter your Furbo email and password.
Choose the type of device that you wish to setup.
Your Furbo app should start searching for the Furbo Dog Camera device in setup mode (Blinking Yellow light).
Select the WiFi network you want to connect your Furbo to. Make sure your WiFi connection is 2.4GHz. If it is dual-band, make sure to only connect it to the compatible connection.
Enter your WiFi password then, wait a few minutes while your Furbo is being set up.
Once your Furbo is done setting up, you will be asked to name your Furbo.
You can choose a name from the list or tap "Add Custom Name" to create your own name.
Tap Next, then, type your custom name.
Tap Save

Furbo Mini

You will be able to connect your Furbo Mini, once you have successfully setup your Furbo Dog Camera and Furbo Dog Nanny subscription. Please follow the steps below:

From the Furbo app homepage, click the add button under the live stream screen then you will see the option below:
Select Furbo Mini.
Turn on your Smartphone’s bluetooth.
Plug the Furbo Mini and wait until you see a blinking yellow light on the status indicator then click Yes.
You will be prompted if you wish to connect your Furbo Mini to the same network (where your Furbo Dog Camera is connected) or with another network.
Wait for the Furbo Mini to completely connect to the network.
You will see a confirmation once the setup is completed.
You can choose a name from the list or tap "Add Custom Name" to create your own name.
Tap Next, then, type your custom name, then Save.