Error saving Cloud Recording clips on your phone

The video recording clips will be saved in your phone’s gallery but if you can't see them saved in your gallery or getting an error, please try the following:

1. Check your Furbo app’s permissions on your smartphone. Click here to know how to enable the app's permission.
2. Please make sure that there is enough memory on your device for you to save the videos.
3. Close the app completely from the background.
4. Unplug your Furbo Dog Camera and plug it back in.
5. Once your Furbo is back on and showing a yellow status light, try again.
   

If you're still having issues saving cloud recording clips on your phone, tap the chat icon below to contact our Support Team.

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