Cancel your FDN service

The cancelation of your Furbo Dog Nanny subscription will take effect by the end of your billing cycle.

If your Furbo Dog Nanny is on a free trial, please contact the support team for the cancellation request. 

If you have started your Furbo Dog Nanny subscription, please follow the steps below.

1. Go to your Furbo app’s home screen, tap the “MENU button (☰) on the bottom right.
2. Tap “Account”.
3. Tap “Cancel Subscription”.

Please make sure to cancel your Furbo Dog Nanny subscription in your Account settings or get help by chatting with us at least 24 hours before the next plan period. 

No partial refunds of unused terms will be given; however, you may continue to access your subscription through the end of the plan period. Refunds are only available where required by law.

Read more about our applicable Terms and Conditions here

Click the button below to chat with us if you need further assistance.

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