If it is your first time plugging your Furbo into a power source, you will see a white light first. The white light should turn green after about a minute.
If the light on your Furbo did not turn green, unplug the Furbo and plug it back in.
If the light still doesn’t turn green after plugging your Furbo back in, please insert a pin or paper clip into the small hole on the back to reset your Furbo. After about five seconds, you will hear a brief sound and the white light will turn back on. Please wait about a minute, and your Furbo will display a green light.
If you still do not see a green light on your Furbo, please contact us and our customer service team will be glad to help!