Security has always been our top priority in designing Furbo and your privacy is important to us.
To put it technically, Furbo connects to our service using 2048-bit RSA private keys for key exchange, which is the same encryption level that most banks use. This means that only you and only those users that you authorized can access your Furbo. And to prevent any security issues, please keep your username and password confidential.
Things you can do to keep your Account Secure
Enable 2-Step Verification
When you turn on 2-step verification it adds extra security to your account, so you can have peace of mind when using Furbo products.
Click here to learn more about 2-Step Verification
Use different passwords for your accounts
It’s good practice to maintain different passwords for different accounts, you reduce the risk of malicious attacks that could reuse compromised credentials from one account to access another of your accounts.
Regularly update your passwords
It’s always great to update your passwords every three to six months. If it’s been more than size months since you’ve last updated your password, we recommend doing it now. When creating a password, use a mix of numbers, upper- and lower-case letters, and symbols to you have a complex and strong password.
Click here to reset your password