If you wish to reset your password, you may go to this link: Reset password
You can also follow the instructions below to reset:
If you have forgotten your password, proceed to step 4.
- If you are logged in to your Furbo app, open the Menu page
- Go to Account
- Select Logout
- While at your Furbo’s login page, tap the “Already have an account? Sign In”.
- Tap “Forgot Password”
- Enter your registered Furbo email address.
- Tap “Reset Password”. You will receive a password reset email where you can create a new password.
In case you did not receive the password reset email, try checking your "Spam" folders. In some cases, the spam filtering system on your email could misidentify the automated "Reset Your Password" email as being spam.
If you cannot find the “Forgot Password” email in your spam or inbox, you may want to try and enter an alternate email to ensure your account is not listed under a different email.
If you are certain that you’re using the correct email address but did not receive the “Forgot Password” Email. Please reach us by clicking the button below.