Setup fails after Wi-Fi password entered

Setup failure may be due to various reasons and can be resolved by trying out different steps.

After entering your WiFi password, you will be advised to wait a few minutes while it is being set up. However, if you get a notification about setup failure, please check the following solutions;

Make sure you have entered the correct WiFi Password.
Make sure you are connecting to a 2.4ghz Wi-Fi. Furbo won't connect to a 5ghz Wi-Fi.
If your Wi-Fi has MAC address filtering, please check the "How to find Furbo's MAC address" article for more info.

Please check out some solutions below based on the setup error message:

Error Message: Wrong Router Password

Make sure you are entering a correct Wi-Fi password. Furbo can only be set up to normal household Wi-Fi connections that only ask for a password as security. Wi-Fi connections that require a username and password to connect may cause Furbo set up to fail.
Try to restart your home Wi-Fi router and try again.
Do a hard reset on Furbo. If the issue is persisting after step 2, do a hard reset on your Furbo. You'll need to use a pin or a straightened paperclip to press the 'reset' button on the back of your Furbo (see the image below). While Furbo is plugged in, press and hold the reset button for about 20 seconds until the color of the light changes. Please wait another minute until Furbo's light turns green. Try to set up again.
If your WiFi router has a WPS button,

While your Furbo is on showing a Green Light status, press the WPS button on your router and start the setup process using your Furbo app.

Error Message: Something's wrong with your internet

Please try to replug the Furbo near your WiFi router, at least within 5 feet away, and try to re-setup. If this will not work, proceed to the next step.
Replug your Furbo. Unplug your Furbo and plug it back in. Wait for your Furbo status light to turn to green light.
Restart your Smartphone. While waiting for your Furbo's status light to turn green, turn off your smartphone's Bluetooth and restart your smartphone. Once fully restarted, turn your Bluetooth back on.
Restart your home router. Try to set up again.
Do a hard reset on Furbo. If the issue is persisting after step 2, do a hard reset on your Furbo. You'll need to use a pin or a straightened paperclip to press the 'reset' button on the back of your Furbo (see the image below). While Furbo is plugged in, press and hold the reset button for about 20 seconds until the color of the light changes. Please wait another minute until Furbo's light turns green. Try to set up again.
If your WiFi router has a WPS button,

While your Furbo is on showing a Green Light status, press the WPS button on your router and start the setup process using your Furbo app.
Setup your Furbo using your smartphone's mobile hotspot. This is maybe due to router compatibility, to isolate the issue try to set up your Furbo using your Smartphone's data connection. Make sure to disconnect from your home Wi-fi on your smartphone and use your mobile data for your personal mobile hotspot.

If the setup was successful, update your Furbo Dog Camera's firmware. Once the firmware is updated, you will need to re-setup your Furbo Dog Camera to your home Wi-Fi by doing the Reset WiFi. Go to Furbo settings > Reset Wi-Fi.

Tap the button below to go directly to the reset WiFi settings on your Furbo app.

See the guide below how to do a Reset Wifi:

If the setup has failed, please contact customer support.

Error Message: Something's wrong with Furbo

Replug your Furbo. Unplug your Furbo and plug it back in. Wait for your Furbo status light to turn to green light.
Restart your Smartphone. While waiting for your Furbo's status light to turn green, turn off your smartphone's Bluetooth and restart your smartphone. Once fully restarted, turn your Bluetooth back on.
Restart your home router. Try to set up again.
Do a hard reset on Furbo. If the issue is persisting after step 2, do a hard reset on your Furbo. You'll need to use a pin or a straightened paperclip to press the 'reset' button on the back of your Furbo (see the image below). While Furbo is plugged in, press and hold the reset button for about 20 seconds until the color of the light changes. Please wait another minute until Furbo's light turns green. Try to set up again.
If your WiFi router has a WPS button,

While your Furbo is on showing a Green Light status, press the WPS button on your router and start the setup process using your Furbo app.