Furbo's firmware provides important control, monitoring, and data manipulation in the Furbo Dog Camera.
Updates are periodically rolled out to improve the connection and performance of your Furbo Dog Camera.
The duration of each update is approximately 5 minutes. Please make sure the Wi-Fi connection and the power source are connected and stable; otherwise, the update may be interrupted. We highly recommend updating the firmware while you are at home.
Please follow the instructions below to update the firmware:
- Open the Menu by pressing the button in the upper left corner (☰)
- Tap “About”
- Once your Furbo app and Furbo Dog Camera's firmware version shows up, click on "Check for Updates"
- If a new update becomes available, the window will pop up to ask you to confirm the update. Select “Update Now”
Tap the button below to go directly to the About page on your Furbo app.
See the guide below to find out f your Furbo is up to date or needing update:
After the update, make sure it is the current version and you can enjoy Furbo again!
NOTE: If you encounter issues while updating, or if the update seems to get stuck at 100%, try exiting the app and see if it successfully updated. If the issue persists, please click the button below to chat with us.