If your payment failed while subscribing to Furbo Dog Nanny:
Please contact your bank so they may fix any issues on their end. If there are no issues with your bank, and you still are unable to successfully make a payment, please contact our support team right away.
If your renewal payment attempt has failed:
Your service will not be immediately interrupted, and will continue for 14 days so you may fix the payment issue. If you need to update or change your payment information, please contact our support team.