Cancellation and Return

You may cancel your Furbo Nanny Bundle Plan anytime after the 3rd month of your plan.

The cancelation of your plan will take effect by the end of your billing cycle, and you must return the Furbo Dog Camera. Please note that you will permanently lose all your cloud recording and Doggie Diary videos once the cancellation of your plan has taken effect. 

Below are the steps to cancel your subscription:

1. Go to Menu ☰.
2. Select “Account”
3. Press Cancel Subscription for All Devices
4. Confirm the cancellation by clicking Cancel Subscription
5. Review the Return Instruction and select Cancel Subscription
6. Confirm by clicking OK
7. The return instruction will be sent to your email

Click the button below to chat with us for further assistance. 

Live Chat