Support (Furbo Dog Camera)
Frequently Asked Questions
- Can my family members and I connect to Furbo at the same time?
- My dog barks all the time, does that mean I will keep receiving barking alerts from Furbo?
- Does Furbo need batteries?
- Can I use my own treats with Furbo?
- Can I return or exchange my Furbo after purchase?
- Does Furbo come with a warranty?
- Download Furbo App
- Best treats to use
- Change your Furbo account
- Current Furbo and New Furbo 360° Dog Camera Comparison
- Order Tracking
- Unable to connect Furbo after setup
Furbo Account and Login
- Enable 2-Step Verification
- Furbo Security
- What is 2-Step Verification?
- New Sign-In Alert
- Login to Furbo app
- Login Issues
Furbo Setup and Update
- WPA3 Router Security Compatibility
- Setup your Furbo
- Setup Multiple Furbos Under one Account
- Setup Furbo from 3rd Party Sellers or Locked in a Different Email
- Error Message: 'Wrong Router Password'
- Error Message: 'Something's wrong with your internet'
Treat Tossing and Panning
- Furbo 360° Rotating Controls
- Furbo 360° Treat Toss: Info and Troubleshooting
- Set your personalized Treat Toss Sound
- Load and toss treats
- A different amount of treats tossed
- Clean your Furbo treat container
Video and Audio
- Set Night Vision
- Take pictures or video clips while live streaming
- Set Furbo Volume
- Talk to your dog on Furbo
- Internet data Furbo consumes
- Issues with Audio
Furbo Dog Nanny (FDN)
- What is Furbo Dog Nanny
- Activate Furbo Dog Nanny
- Furbo Dog Nanny Free Trial
- Why is there a subscription fee for Furbo Dog Nanny
- Furbo Dog Nanny Subscription Cost
- Features you can use without FDN subscription
Customize your Settings
Furbo Subscribe & Save
Furbo Saves Lives
Warranty & Returns
- Furbo Lifetime Warranty
- What's Furbo Care
- 30-Day Satisfaction Guaranteed Return Policy
- 1 Year Limited Warranty
- Return Shipping and Handling within the 1 Year Limited Warranty
- Shipping Limitations