Which treats are best and where can I get them?
- Recommended size: about 0.25-0.5 in (0.6–1cm)
- Ideal shape & texture: round, dry, and firm-textured—perfect for the treat launcher.
- Weight balance: firm enough for tossing but light enough not to break apart.
- You can find recommended treats in here.
How Furbo clears stuck treats automatically
When treats get stuck, your Furbo automatically activates Treat Toss Helper. The device vibrates for 3 seconds to shake loose any jammed treats. You'll hear noise and feel shaking during this process—this is normal operation.
You can turn this off by:
- Open the Furbo app.
- Navigate to Settings → [Your Furbo Device].
- Tap Treat Toss Helper (See below image).
- Use the toggle to enable or disable Treat Toss Helper.
💡 Tip: Treat Toss Helper is on by default to prevent jams automatically. We recommend keeping it enabled.