How to activate Your Nanny Bundle Furbo if you are an existing user

If you are an existing Furbo Nanny Subscriber and purchased the Subscription Required Furbo, you will have to make sure that you have the Furbo Nanny Pro plan in order to get a subscription on all of your Furbo devices. What is Pro plan?

For your reference, here's how to activate your Subscription Required Furbo:

Via Live View Page

1. After setting up your Furbo, you will encounter this message upon entering the live view page:
   
2. Click "Upgrade now" to manage your account. 
3. Once you are on the manage account page, skip subscription and payment details and click on "Manage subscription"
   
4. If you are currently on a Basic plan, you will be required to activate the Pro plan to ensure you have Furbo Nanny service on all of your Furbo devices. 
5. Choose a plan, then, click Next.
   
   
6. Complete checkout.
   

You can also click on "Need help? View FAQ" to get more information. 

Via Furbo Nanny Button:

1. After setting up your Furbo, you may encounter this message on your home screen:
   
2. Click "Upgrade Now" to manage your account. 
3. Once you are on the manage account page, skip subscription and payment details and click on "Manage subscription"
   
4. If you are currently on a Basic plan you will be required to activate the Pro plan to make sure you will have Furbo Nanny service on all of your Furbo devices. 
5. Choose a plan, then click Next.
   
   
6. Complete checkout.

Via Menu Page:

1. After activating your Furbo camera, click the "Menu" button on the lower bottom right corner of your Furbo app.
2. Click "Upgrade Now" on the next page to manage your account.
   
3. Once you are on the manage account page, skip subscription and payment details and click on "Manage subscription"
   
4. If you are currently on a Basic plan you will be required to activate the Pro plan to make sure you will have Furbo Nanny service on all of your Furbo devices. 
5. Choose a plan, then click Next.
   
   
6. Complete checkout.

Also, please note that for upgraded users, the expiration date will be automatically extended upon adding the new plan.

If you have any questions, please feel free to chat with us by clicking the button below:

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