Frequently Asked Questions
    Where to Place Mini
    Deciding where to place your Furbo Mini depends on where your dog usually wanders. You can place Furbo Mini anywhere at home, away from direct sunlight and moisture.We recommend placing Furbo 22–45 inches above the floor or based on your dog’s height.  Read more
    How to Complete Furbo Mini 360° Treat Onboarding After Setup
    Once you’ve set up your Furbo Mini 360°, you’ll be guided through a short treat onboarding tutorial. This quick step helps you and your pup get familiar with the treat-tossing feature so you can start using it with ease.After completing the initial setup, the onboarding screen will appear.Tap the... Read more
    Can I use My Own Treats with Furbo Mini 360
    We understand all pups have different treat preferences. You may use any treat as long as it is smaller than the opening of the treat dispenser. We recommend round-shaped treats with a diameter of about 0.6 cm. You can check 'Best Treats To Use'to get more information.After opening the wooden lid... Read more
    Selecting the Right Power Accessories and Basic Troubleshooting
    Furbo has always been committed to giving back to society and the environment. To further achieve our environmental goals, the Mini will no longer include a power adapter in its packaging, helping reduce the use of resources such as plastic and metal, and minimizing packaging waste from the sourc... Read more