Introduction

If you’ve changed your Wi-Fi settings or moved your Furbo to a new location, you’ll need to connect it to the new network. You can do this easily through the Furbo app — no need to press the reset button.

Note: Do not press the reset button located underneath your Furbo. Doing so may prevent proper troubleshooting and setup.

Getting Started

Follow the steps below to reconnect your Furbo to a new Wi-Fi network:

1. Plug in your Furbo. You should see a blinking blue light.

2. Open the Furbo app and go to the Home screen.

3. Tap the menu icon (☰) in the bottom right corner.

4. Select the Furbo camera you’d like to update.

5. Tap “Reset Wi-Fi”.

   Your Furbo will now begin the setup process.

6. Once your phone connects to Furbo via Bluetooth:

   • Choose your Wi-Fi network from the list.

   • Enter your Wi-Fi password.

   • Wait for Furbo to reconnect.

   

Additional Information

• Make sure your phone’s Bluetooth is turned on during the process.

• Ensure your Wi-Fi is 2.4GHz, as Furbo does not support 5GHz networks.

• If the steps above don’t work, please reach out to us by clicking the chat button below.

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