How to Enable or Disable 2-Step Verification

To Enable the 2-Step Verification:

For New Customer

You can activate the 2-Step Verification upon your initial setup. 

1. While on your Furbo’s login page, tap the “New Furbo User”.
2. Enter your desired email and password.
3. Tap “Sign Up” once you’re all set.
   
   See the guide below to create a new Furbo account:
   
   

After creating an account, activate the 2 step verification for added security.

1. Click continue to send the verification code to your email.
   
   
2. Go to your inbox to get the verification code, enter the code and click Submit.
   

For Existing Customers

1. Go to the  home screen of your Furbo app, tap the “MENU button (☰) on the bottom right.

2. Go to "Account".

3. Tap "Two-Step Verification"

4. Tap the switch to turn on Two-Step Verification.

5. Tap "Send Email" to send the verification code to your email.

6. Enter the verification code.

7. Tap "Submit".

In case you encounter any issues activating please chat with us by clicking the live chat button below.

Live Chat