The easiest and most secure way to cancel your Furbo Nanny subscription is by managing it directly through your Furbo account. Please follow the steps below:
- Please go to https://furbo.com/account.
- Login using your Furbo email and password.
- Once logged in, tap Manage Subscription
- Tap Cancel Subscription.
- Tap Cancel Subscription again to confirm your cancellation.
Canceling through your Furbo account to ensure your cancellation is processed correctly. This is the most reliable method to avoid any issues or delays.
Please note:
- No partial refunds are given for unused subscription periods.
- You will continue to have access to your subscription benefits until the end of your current billing cycle.
Read more about our applicable Terms and Conditions here.
Charges After Account Deletion
If you’ve already deleted your Furbo account but are still being charged, please reach out to our Customer Support Team by clicking the chat button below.
In some cases, a subscription may remain active if the account was deleted before the cancellation was fully processed. Our team can help verify your subscription status and make sure the charges are stopped correctly.