Frequently Asked Questions
    How to Transfer Your Furbo Nanny Subscription to a New Furbo
    Your Furbo Nanny subscription is linked to your Furbo account, not to a specific camera.To move your subscription from your old Furbo to a new one, you’ll need to set up your new Furbo using the same account that currently has the active subscription.⚠️ Subscriptions can’t be transferred directly... Read more
    Why Is There a Subscription Fee
    The features included in Furbo Nanny require us to pay server costs for cloud storage, A.I. analysis, and ongoing investment in development. We charge a subscription fee in order to continuously provide smooth performance and excellent services. We are always adding new features and enhancing cur... Read more
    What’s Furbo Nanny and Difference Between each Plans?
    Find the perfect plan for your fur family!From basic care to advanced smart features, our subscription plans are designed to fit every pet parent's needs. Whether you're looking for basic alerts or full AI-powered support, there's a plan just right for you — explore and choose the one that gives ... Read more
    What’s the Difference Between Dog Activity and Advanced Dog Activity?
    Dog Activity and Advanced Dog Activity are cloud recording features provided designed to assist you in monitoring your pet's behavior. While Dog Activity records general activity levels, Advanced Dog Activity focuses on specific actions like chewing, running, and potty-related behaviors. Understa... Read more