The Instant Update feature in your Nanny Assistant helps you stay informed about your pet's daily activities with smart, personalized summaries.

Here’s everything you need to know to make the most of it.

What Is Instant Update?

Instant Update gives you a summary of your pet’s activity through Nanny Chat, including video clips and insights tailored to how long it’s been since your last check-in.

⏱ Summary Timing:

• Over 8 Hours Ago – Full report with up to 5 videos
• 4–8 Hours Ago – Condensed summary with up to 5 videos
• Within 4 Hours – Short update with up to 3 videos
• Less than 10 Minutes – No update will be shown

Note: You'll get these updates after a check-in or automatically at 7 PM every day.

If there are no new activities to report, you’ll receive a reassuring message like:

“Archie has been doing great!”
 

Types of Updates You May Receive

Here's what you might see in your Nanny Chat or notifications:

1. Pet in View Your pet is currently in Furbo's field of view.

Example Message: Archie is currently lying down, first spotted at 10:42 AM. Toss a treat to say hello!

2. Pet Out of View Furbo hasn't seen your pet for a while. They might just be in another room.

Example Message: Peek-a-boo! We haven't spotted Archie in their usual spot for 4+ hours — they might be off exploring a different corner of home. Last seen @ 8:17 AM

3. Pet Resting Your pet is in view, but not moving much — likely taking a nap.

Example Message: Snooze alert! Archie has likely been enjoying some well-earned rest — no movement detected in the last 4 hours. Last seen @ 2:02 PM

4. Furbo Turned Off Furbo was manually turned off (via schedule or Home Page).

Example Message: Your Furbo is currently turned off. Check your device to see Archie's status. Device turned off @ 11:05 AM

5. Furbo Offline Furbo got disconnected (e.g., lost Wi-Fi or was unplugged).

Example Message: Just a heads-up: We haven't detected any activity in Archie's space, and it looks like Furbo is offline. Device offline @ 6:23 PM

Videos & Suggestions

When possible, Furbo will:

• Share recent videos of your pet
• Offer suggestions (like tips or fun features)
• Recommend helpful articles from our FAQ

Show More or Less of Instant Update:

The Show More or Less feature allows users to personalize their viewing experience in the Instant Update section. This functionality helps users focus on the updates that matter most to them by adjusting how much information they see at a time.

When viewing Instant Updates, you will see two options:

• Yes – Tap to show more details under the current update category.

• No – Tap to show less and reduce content visibility.

What’s Included in an Instant Update?

Your Instant Update includes key insights based on the events detected:

Discover More with the Nanny Feature & Tools

Tap the Nanny Feature & Tools in the Nanny Chat interface to access powerful tools like:

• AI Health Checker

• AI Vet Report Translator

• Calm My Pet

• Voice Control

• Pet ID

• On/Off Scheduling

• Picture in Picture (PiP)

Video Highlights

Each summary includes 0 to 5 short video clips that help you quickly understand your pet’s activity.

These clips are sent directly through Nanny Chat, so you can view them without navigating through the app.

Instant Update History

• History is cleared if you close the app or if your session/token expires.
• Updates are temporarily stored on our backend but will not be retained in the app interface once the session ends.