A ‘hard reset’ of your Furbo Dog Camera disconnects it from the Wi-Fi network, forgets the Wi-Fi network, and allows you to enter setup mode once again.

If your Furbo Dog Camera was previously set up, you also need to 'remove Furbo' from your account after doing a hard reset to ensure it can be successfully set up in the future.

Furbo 360° Dog Camera (SN:FBTW) 

To reset your Furbo 360°, press and hold the reset button for about 5-10 seconds until the light starts blinking yellow.

Remove Furbo Dog Camera from your account:

See the guide below:

1. Go to your Furbo app’s home screen, tap the “MENU button (☰) on the bottom right.
2. Choose the Furbo Camera you wish to remove.
3. Tap “Remove Device” at the lower end of your screen.

Once removed, you will be free to go through a fresh setup process for your device. 

To learn more about setting up your Furbo, go to "Setting up your Furbo".